2300 - 2500 words WRITING YOUR ASSIGNMENT: - You must use Harvard referencing system.
Case study CAREBEST Resourcing and Talent management in the voluntary sector
CAREBEST is a small voluntary organisation situated in Braintree. After its formation in 1990 it has grown as an organisation and been successful in steadily increasing its income through successful bids for funding from a range of sources. In the current tough economic climate the HR manager has detected a dip in employee morale – maybe because employees have found out that some longstanding funders have hinted that their financial support for CAREBEST may be lower than in previous years.
Recently two of its best line managers have resigned from their posts to take up roles outside of the sector and during their exit interviews they cited lack of perceived job security as one of the key reasons. Other performance indicators also present a worrying pattern:
Short-term absences have increased by 28 per cent
Long-term absences have increased by 13 per cent
In the most recent employee survey, nearly one-third of employees stated that they would consider looking for alternative employment within the next 12 months. Customer satisfaction levels (measured through a questionnaire) are lower than in the last five years. This problem doesn’t appear to be unique to CAREBEST as a recent headline on the website of a business magazine was as follows:
‘Job satisfaction among staff in the voluntary sector falls to an unprecedented level: passion for the cause is no longer enough to keep them’
Due in part to stories in the local press that have highlighted the ‘funding crisis’ the organisation has struggled to find replacement line managers and has noticed a drop of about 50 per cent in all applications. The quality of applications has also dipped. Reflecting on both the internal and external environment, the HR manager realises action needs to be taken sooner rather than later
Like many organisations, CAREBEST has faced resourcing challenges arising from the recession.
ASSIGNMENT QUESTIONS N.B. You should attempt
all questions in your 2500 word answer. Support your recommendations with academic theory and industry evidence.
- Evaluate, and critically analyse how the labour market trends make it hard for CAREBEST as a small voluntary organisation to recruit and retain the talented staff they need? What developments/techniques might change the situation in order to compete in the tight labour market? (20 marks)
- Summarise the following: (30 marks)
- Over the longer term evaluate and suggest the key features of the resourcing strategies that the organisation should establish in order to overcome the difficulties in managing and retaining its employees. (15 marks)
- Identify the steps should they take to ensure that future skills needs are met. (15marks)
- Explain why the organisation would want to become an employer of choice. Evaluate the criteria which would enable them to become such an organisation and critically analyse the extent to which it would be possible for them to achieve this. (20 marks)
